Privacy policy

This policy explains what personal information we collect when you visit maisomluxe.com or place an order, how we use it, and the choices you have. The data controller is DESIGN 239, LLC, 4041 Gulfshore Blvd N #107, Naples, FL 34103, United States.

What we collect

Order details — name, shipping and billing address, email address and telephone number.
Payment information — handled by our payment providers. We do not store full card numbers on our servers.
Account information — if you create an account, your login details and order history.
Technical data — IP address, device and browser type, pages viewed, and referring site.
Communications — messages you send us by email, contact form or chat.

How we use it

To process, pack, dispatch and track your order.
To communicate about your order, returns and customer service requests.
To prevent fraud and secure the site.
To improve our product selection, photography and site experience.
To send marketing emails, only where you have opted in. You can unsubscribe at any time.

Cookies

We use cookies and similar technologies to keep your cart between visits, remember your preferences, measure site performance and (where enabled) show relevant advertising. You can refuse or delete cookies through your browser settings; some parts of the site, including checkout, may not work correctly without them.

Who we share data with

We share only what is necessary with:

Payment processors, to take payment securely.
Shipping carriers and fulfilment partners, to deliver your order.
Email and analytics providers that support our service.
Authorities, where required by law.

We do not sell your personal information.

Retention

Order records are kept for as long as required for accounting, tax and warranty purposes. Marketing preferences are kept until you unsubscribe. Analytics data is retained in aggregate.

Your rights

Depending on where you live, you may have the right to access, correct, delete or export your personal data, or to object to certain processing. To exercise any of these rights, email support@maisomluxe.com and we will respond within 30 days. You may also lodge a complaint with your local data protection authority.

Children

Our site is not directed to children under 16 and we do not knowingly collect their personal information.

Security

The site is served over HTTPS and payment data is transmitted directly to our payment providers. No system is completely secure, but we apply industry-standard measures to protect your information.

Contact

DESIGN 239, LLC
4041 Gulfshore Blvd N #107, Naples, FL 34103, United States
support@maisomluxe.com